VIC-TAC - Victorian Transport Accident Commission (TAC)

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VIC-TAC - PIA for Point of Sale (PoS) online service (2017)

Find out more about TAC’s cloud based digital payment solution using Lantern Pay >

Galexia completed a Privacy Impact Assessment (PIA) for the Transport Accident Commission (TAC) on the proposal to develop and implement a Point of Sale (POS) application using Lantern Pay <> (in association with Westpac). The application will be hosted, in part, on a cloud-computing platform.

The purpose of the PIA was to assist in identifying and managing privacy issues raised by the design and proposed implementation of the Point of Sale (POS) application - the Lantern Pay service.

The PIA considered compliance with privacy legislation, user acceptance and public perception issues. The PIA made a broad range of recommendations for mediating privacy risks, including changes to the design, practical privacy compliance steps, further research and privacy governance arrangements.

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VIC-TAC - PIA for Phase 1 of proposed Online Client Service (2017)

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Galexia was successful in a competitive tender to undertake a PIA examining privacy issues arising from the design and implementation of a new Online Client Service (including an online portal for self-managing clients and a mobile app).

Galexia’s advice covered compliance with Victorian privacy and health privacy legislation, and advice on best practice in moving existing processes to a cloud based service. The PIA was completed in April 2017 and included:

  • Galexia PIA Matrix (Victoria)
  • ‘Urgent Issues’ guidance in the first 2 weeks of the engagement - ensuring a no surprises approach and working closely with multi-disciplinary and agile teams.
  • 3 staged briefing notes and vendor and internal team updates incorporated into an agile delivery process.
  • Draft and Final PIAs
  • Follow-up briefing to executive and privacy teams

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