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CHOICE submission on consumer code development processes - 2 June 2009

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CHOICE has published its submission to the Australian Government’s review of the consumer-related industry codes development process. The submission calls for

  • An articulation of high-level code content principles in legislation;
  • Power for regulators to be able to initiate code development (rather than only the industry);
  • Requirements for the constitution of code development bodies (including a requirement for consumer representatives, and a mechanism for breaking deadlocks);
  • Code monitoring and enforcement requirements;
  • Code review requirements; and
  • External dispute resolution requirements.

In preparation for the submission, Galexia provided CHOICE with a survey of key consumer code approval processes in use in Australia - those of the Australian Competition and Consumer Commission (ACCC), the Australian Securities and Investments Commission (ASIC), the Office of the Privacy Commissioner, and the Australian Communications and Media Authority (ACMA).

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