An Overview of International Cyber-Security Awareness Raising and Educational Initiatives (2011)

Germany – Campaign 5 – Internet surfers have rights (Federal Association of Consumer Rights)

Surfer haben Rechte (‘Internet surfer have rights’) is a campaign of the project ‘Verbraucherrechte in der digitalen Welt’ (‘consumer rights in the digital world’). The organisation was founded by the Federal Association of Consumer Rights and aims to explain the digital world to consumers and enlighten them about risks and dangers of the Internet.




Campaign Name:

Surfer haben Rechte (Internet surfer have rights)


Verbraucherzentrale Bundesverband (Federal Association of Consumer Rights)

Main URL:


01.01.2009 – ongoing (at least until the end of the year 2010)

Term of 2 years is planned


Not found

Topics covered:

Generally, raising awareness of safe Internet practices:

– Social networking / cyberbullying

– Search engines

– Email provider

– Online computer games

– Peer-to-peer provider

– Online auctions

– Online shopping

– Online dating agencies

– Law issues: data protection, protection of young people, copyright, contract law

Target Audience:



– Newsletter ‘What happens in the digital world?’

– Legal advice (online)

– Also made available through Twitter:

– Checklists and letter templates (about different topics):


Not published


1. <>

This campaign is state-aided by the Bundesministerium für Ernährung, Landwirtschaft und Verbraucherschutz (Federal Agency for Food, Agriculture and Consumer Protection) because of an enactment of the Deutscher Bundestag (= German Federal Parliament). It co-operates with the campaign ‘Verbraucher sicher online’

2. Available through Twitter: <> (accessed 10 June 2010)

3. Checklists and letter templates (pdf) available at: <> (accessed 10 June 2010)