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2015 Asia Pacific Cybersecurity Dashboard |
ACCAN Customer Service Project (25 August 2009)5. Implementation and governance of service charters![[ Galexia Dots ]](/images/hr.gif)
If customer service charters are to play an enhanced role in the communications sector in Australia, how will this be implemented? This section discusses some options for the potential implementation and governance of service charters. This should not be read as an endorsement of the use of customer service charters.
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