Galexia

Submission - Joint response to the Review of the Electronic Funds Transfer Code of Conduct (2008)

Proposal C1


[ Galexia Dots ]

We propose to amend the EFT Code to:

(a) clarify that ‘opt-in’ receipt systems comply with the EFT Code;

(b) clarify that subscribers must take reasonable steps to provide a receipt and need not provide a receipt where it is not reasonably practicable to do so; and

(c) permit receipts for voice transactions to specify a number rather than the merchant’s name, where the invoice from the merchant to the consumer includes their name and the number.

 

C1Q1 Do you agree with this proposal? Please give reasons.

Consumer stakeholders support these proposals.