Report - Consumer Protection in the Communications Industry: Moving to best practice (May 2008)
This document was submitted to the 2008 Telecommunications Consumer Representation Stakeholder Forum (external link).
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- Download PDF version - 596 KB
- Download CHOICE’s PDF publication (October 2008) - 925KB
- Browse online version:
- Title Page
- 1. Scope and Purpose
- 2. Consumer Protection Framework in Telecommunications
- 3. Comparison with other sectors
- 4. An improved model
- 5. Appendix 1 - Summary of Australian Codes
- 6. Appendix 2 - Case Study on the Code on Information on Accessibility Features for Telephone Equipment
- 7. Appendix 3 - Resources
Copyright © 2008 Galexia.